Staying alive: how technology can minimise the risks of distracted driving

Having drivers on your team who don’t keep their full attention on the road is dangerous on multiple fronts. GEORGE HOLT, Compliance Manager at Zetifi, set out how technology may be able to help.

Twiddling with the sound system, sipping on a hot or cold drink, surreptitiously scrolling or messaging on a phone… There’s a plethora of ways drivers can have their attention taken away from the road, manually, visually and mentally.

And when that happens, the chances of a road accident or incident increase significantly. So much so that distracted driving is the main contributing factor in about 16% of serious casualty road crashes, according to the Australian Automobile Association.

In recent years, mobile phones have emerged as one of the chief causes of driver distraction, here in Australia and around the world.

Taking responsibility for workers’ behaviour on the road

If one of your employees is involved in an incident or accident while they’re on the job and driving a company vehicle, it’s not only a problem for them and the individuals they’ve endangered or injured; it’s a serious risk for your business.

Damage to company vehicles can disrupt operations and push up your insurance premiums; putting a dent in your profitability and bottom line.

Your brand and business reputation may take a hit too, if driver distraction has led to a worker causing serious harm, or worse, to other road users or pedestrians, as well as themselves.

And in today’s times, the legal responsibility for that harm may not fall on the perpetrator alone.

Your organisation could be deemed responsible, as could the individuals who lead it. There’s an onus on directors to mitigate known risks and that means those who don’t take steps to address the danger posed by distracted drivers could potentially find themselves held personally liable for any adverse outcomes that ensue.

Turning to technology to tackle driver distraction

Responsible businesses will already have policies in place to keep their employees safe. Typically, these will preclude eating, drinking, vaping and using devices while driving.

Policies should also mandate regular breaks when workers are travelling long distances. But setting strict rules is one thing; enforcing them can be quite another matter.

That’s where technology has an important role to play. It can help ensure that when workers are behind the wheel they’re not zoning out or turning their attention to text messages and social media feeds on their phone when they should be keeping their eyes on the road.

Devices today can sense worker environments, deliver precise location awareness and create intelligent connections between devices, systems and people, via connectivity, telematics and applications, including vehicle-mounted camera arrays.

The signals they detect and transmit can be swiftly and seamlessly interpreted and forwarded to key personnel responsible for instigating an immediate and appropriate response.

Smart antennas seamlessly integrated with third party applications, such as telematics, can be a game changer. There are several compelling use cases, from context aware tracking to enhance lone worker safety via the use of a smart antenna, to detecting mobile phone usage with a dash camera integrated with edge AI.

The latter can provide accurate, up-to-the-second intelligence on how employees are conducting themselves behind the wheel, along with the ability to correct aberrant behaviour immediately, via alerts, nudges and messages that remind distracted drivers to focus on the road.

Implemented across your company fleet, this technology can be an effective means of reducing the risk of an accident in the moment, and the catalyst for positive changes to your organisation’s driving and workplace culture over the longer term.

Taking smart steps to protect the public and your business

Whatever the nature of your business, ensuring your employees act in a safe and responsible manner when they’re on the job and on the road is critical.

Implementing platforms and processes that demonstrate you’re serious about doing so can help you protect the public, your organisation’s assets and its reputation and bottom line. Having access to technology that allows you to monitor and manage worker safety and on-road behaviour means you can be secure in the knowledge you’re doing all you can to mitigate the risk posed by driver distraction when your workers are behind the wheel.

If having a mobile workforce that’s an asset not a liability is important to your business, it’s an investment that makes excellent sense.

Image credit: iStock.com/Photon-Photos. Stock image used is for illustrative purposes only.