Safety training anywhere, anytime for celebrity chef
Generating the ultimate gourmet burger for celebrity chef Neil Perry and his fellow Rockpool directors is all about the meat; however, providing safety training to staff for their new Burger Project stores presented another beefy challenge.
They needed to reach employees across multiple stores in New South Wales and Victoria with varied work hours in order to provide crucial food hygiene and kitchen safety training. The team therefore turned to REFFIND, which offered a mobile platform that could be used anywhere and at any time. Another notable advantage was its design, which they thought would appeal to the large percentage of millennials in their workforce. Keeping employees interested during training sessions is essential for their learning and comprehension, especially when communicating important safety information.
Using the REFFIND Educate platform, the Burger Project team can distribute short-form training videos on basic food-handling skills, workplace safety, manual handling practices, customer service, training and supervising. The objective of the platform is to provide organisations with high levels of staff engagement, training and improved safety practices in a way that is fun and accessible. New hires conduct their initial training via their smartphone and will be prompted to complete a follow-up survey to ensure they understand key training messages.
According to REFFIND Educate, its versatility means it can be used for a number of industries. For example, the platform can deliver training on heavy lifting and stock rotation in a manufacturing environment; provide changes to company policies or compliance requirements; or new product information. Because it’s accessible from a mobile or tablet, the apps can facilitate the delivery of consistent training to staff working in a variety of locations, while data captured can reveal the level of staff engagement. The platform can also ensure a safer work environment by helping to address staff misunderstandings and flagging potential issues in real time.
The company said: “Employers are better equipped to address safety concerns that arise and communicate key challenges with their staff in a quick and engaging format. Given the high demands on employees to be quick, informed and capable, micro learning is a tool employers should be utilising to help employees learn quicker and feel more confident in their roles.”
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