Portable fire protection equipment at any time, day or night

FIREX, an Australian manufacturer and wholesaler of portable fire protection equipment, has a network of 20 Click & Collect warehouses nationwide, with 16 sites providing 24/7 access. Opening in Waterloo in 2018, the company seen more than 50,000 technician visits, which is says proves strong demand for after-hours access.

“Technicians don’t stop working when the doors of other suppliers close,” said FIREX owner Ali McGovern. “By making certified fire protection equipment available 24/7, we’ve removed one of the industry’s biggest pain points.”

Once an order is placed, a PIN code is sent directly to a technician or the client’s phone in under a minute, FIREX said. Then the roller doors open, lights and cameras activate, and gear is collected — the products are colour-coded, and the warehouse signage guides technicians to what they need.

In stock are extinguishers and alarms to hose reels, hydrants, and emergency lighting, while if a technician needs something outside the usual range, FIREX said it ensures it’s waiting for them. It’s a model, FIREX said, saving technicians up to two hours daily by eliminating counter queues, traffic delays and downtime.

FIREX also said that sustainability is central, with circular economy principles built into FIREX’s system from the outset, and each warehouse featuring Swap & Go cylinders and recycling cages — enabling up to 95% of returned materials to remain in circulation and out of landfills.

Image: FIREX warehouse with owners Connor Farrell and Ali McGovern. (Supplied)