Victoria offers workers free mental health support
A pilot program that is part of WorkSafe Victoria’s Return to Work Victoria initiative allows the state’s workers to access up to four sessions via the Worker Mental Health Support Helpline. Work-related mental injuries are a growing challenge, having increased over time and currently making up 18% of all workers compensation claims in the state. Following a public tender process, TELUS Health was chosen to deliver the helpline, which offers free and confidential 24/7 support.
Described as similar to an Employee Assistance Program, the service is now available for workers in small and medium-sized businesses that don’t already have similar support in place, with manufacturing, construction and health care being among the state’s target industries — recognised as high risk for workplace mental injury.
“Mental injuries can have a devastating impact on workers’ health, careers and personal lives — we’re developing new ways to prevent them,” Victorian Deputy Premier and Minister for WorkSafe Ben Carroll said. “This helpline will ensure more Victorian workers have access to counselling when they need it — making a real difference to mental wellbeing of workers across Victoria.”
Eligible workers can access the service’s 24/7 support via telehealth or online by calling 1800 318 421.
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