Using AI adaptive learning to reduce worksite risks

In today’s rapidly evolving workplace, developing and maintaining the skills and competencies of employees — combined with challenges in skills shortages and productivity across the workforce — presents a significant challenge. Every employee or contractor brings unique knowledge gaps, which can lead to increased risk, reduction in safety outcomes and reduced productivity.

Organisations across a range of sectors and environments are now leveraging AI adaptive learning to address these gaps effectively and efficiently. Drawing on 25 years of cognitive research, Area9 Lyceum’s four-dimensional learning platform Rhapsode, powered by AI, has emerged as a transformative solution. With over 30 million learners across various industries, Rhapsode recreates a personal teacher experience that evaluates and supports learners. It adjusts in real time, recognising the areas where there is competency and teaching/adjusting to help support the gaps in knowledge. By evaluating learners using a vast amount of data, comprising over eight billion data points, Rhapsode acts as a personal tutor, guiding individuals through their training and addressing their specific knowledge gaps. This has been used in a range of workplaces to improve competency, increase employee engagement, reduce risk and save thousands of hours in standard training, which directly flows to productivity.

The introduction of Rhapsode has yielded results in multiple industries, including construction, mining, manufacturing and utilities. For instance, the Australian Rail Track Corporation (ARTC) integrated Rhapsode into its contractor safety management program, resulting in not only a reduction in total recordable injury frequency rate (TRIFR), but also behavioural changes on the engagement of contractors across ARTC sites. By utilising Rhapsode’s adaptive learning capabilities alongside a blended learning approach, the ARTC effectively enhanced worker safety and reduced incidents.

Implementation of the technology at John Holland, an infrastructure, building, rail and transport contractor, also exemplifies the transformative impact of Rhapsode. By adopting Rhapsode as part of its e-learning approach, John Holland not only saved thousands of hours in training time but notably, an improvement in safety performance. Rhapsode’s adaptive learning approach allowed John Holland to address individual knowledge gaps efficiently, thereby further supporting their culture of safety and effective risk mitigation.

The impact of AI adaptive learning on operational competency is particularly noteworthy. By tailoring training content to each learner’s needs, Rhapsode ensures that employees and contractors acquire the necessary skills and knowledge for their roles. This personalised approach not only improves productivity but also enhances learner engagement, leading to greater safety outcomes. As a result, organisations see improvements in both lag and lead key safety metrics such as behaviour and TRIFR and overall operational efficiency.

Image courtesy of John Holland.