KonecranesTruconnect Remote Services for industrial cranes

Konecranes' Truconnect Remote Services provides access to actual usage and safety-related data of lifting devices through a remote connection. With this information, the users can plan future maintenance actions and can also observe possible safety issues.

Remote monitoring and reporting is at the core of the service. Usage data is collected from the equipment through a remote connection and compiled into web views and user reports that are available through a secure online user portal.

Easy-to-interpret reports include information about safety, operating statistics and service life of the equipment. As an additional service, safety alerts such as hoist overloads and other safety-related information can be delivered to the user by email or text message shortly after each occurrence.

As a whole, the remote monitoring and reporting provides an opportunity to optimise the maintenance of the equipment. The data is collected to the Remote Data Centre and refined into easy-to-interpret reports. The company has a global service network, consisting of more than 3800 service technicians in 47 countries.

Remote services are currently available for CXT cranes for industrial applications and for Smarton cranes for heavy applications. Remote monitoring and reporting can also be installed as a retrofit package to existing cranes. The remote connections are secured and isolated from public internet and all the data traffic is encrypted. The data is stored in secured location.