Frontline workers not receiving WHS training: report

Tuesday, 03 May, 2022

Frontline workers not receiving WHS training: report

Survey data released by SafetyCulture and YouGov has identified an urgent need for businesses and their frontline workers to reprioritise workplace health and safety. The data identifies the views of Australian, British and American ‘frontline workers’, defined as individuals who must ‘physically show up to their job’, including the likes of hospitality, retail, manufacturing and logistics workers. The survey revealed that 44% of global frontline workers said they had received workplace health and safety training in the past year, while 35% of Australian workers are unsure where to find their company’s workplace health and safety policy with 10% unsure if it even exists. More than 24% of global frontline workers said they hadn’t received any form of training in the past year.

Bob Butler, Global General Manager of SafetyCulture, said the research shows that a degree of complacency is creeping into workplaces as the world emerges from the pandemic and companies battle ongoing labour shortages, increased demands on productivity and workplace burnout.

“However, working with our customers around the world, we continue to see how simple it can be to harness new technology, implement small changes and start the wheel of continuous improvement. Today is the perfect opportunity to start putting health and safety firmly back on the agenda. Technology can help sharpen our focus, making sure every detail and element of risk is accounted for in business operations. Every worker has a role to play in preventing occupational accidents and their employers can help by investing in the right tools and effective training,” Butler said.

SafetyCulture strives to create safe working environments through digital safety solutions and training. The total sample size of the survey was 1980 adults, with 858 from the US, 553 from Australia and 569 from the UK. Fieldwork was undertaken during April 2022 and the survey was carried out online. The figures have been weighted and are representative of US, UK and AU frontline workers, aged 18 and older.

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