Taking the hassle out of contractor management and training

Managing contractors can be challenging: making sure their insurances up to date; making sure they have been properly inducted; and managing who’s on site each day. This is even more challenging with a decentralised workforce split across multiple locations. Coordinating administration across multiple sites turns the hassle of contractor management into a full-blown headache.

Sound familiar? This was the situation the University of Wollongong (UOW) was facing when it decided to look for a contractor management solution. The solution needed to centralise its contractor work health and safety information and provide an automated way to monitor contractor insurances and licences over its nine different campus locations. All contractors also required consistent induction training that complied with the Work Health and Safety Act 2011 (NSW) and self-insurance requirements.

The contractor management solution needed to:

• have strength in both contractor compliance and online training;
• provide daily support for use of the system to both UOW employees and contractors;
• offer a UOW branded portal;
• be a cost-effective solution (for both set-up fees and annual fees); and
• allow system configuration based on UOW needs.

 e3Learning’s contractor management solution, SitePass, was found to meet all of UOW’s criteria and it was selected to implement the online contractor management solution at the UOW.

e3Learning specialises in compliance and custom online training development and was able to create two custom-developed contractor induction online training courses for UOW to use as part of the holistic solution.

The relationship between e3Learning and UOW has been beneficial for both parties. UOW has been instrumental in providing feedback to assist with the product development of SitePass. e3Learning was able to advise UOW on how to get the most out of its training, based on its 13+ years’ experience in online training